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Monthly Archives
2009
August 2009 (4)
2008
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Article (6)
Customer Service Experience (6)
Internal Communication (2)
Recent Entries
What is the Benefit of Internal Communication Consulting?
Friday, August 14, 2009
The Flow of Communication from Upper Management to Sales
Friday, August 14, 2009
How a Complaint Log Improves Internal Communication
Monday, August 10, 2009
Internal Communication
Friday, July 31, 2009
False Perceptions of Customer Loyalty: The Long Leash can Break
Saturday, August 23, 2008
The Impact of Ego Driven Employees
Saturday, August 23, 2008
Service Rule: Like Servicing Yourself
Thursday, August 14, 2008
Consistent Service
Saturday, August 09, 2008
Phone Service
Friday, July 04, 2008
Customer Service Experience: NEW Vision Center FINAL REPORT
Friday, May 09, 2008
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Koji Consulting's Customer Service Journey: Category Archive for Article
False Perceptions of Customer Loyalty: The Long Leash can Break
Posted by Koji Consulting at
8/23/2008 9:14 AM
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The Impact of Ego Driven Employees
Posted by Koji Consulting at
8/23/2008 8:53 AM
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Service Rule: Like Servicing Yourself
Posted by Koji Consulting at
8/14/2008 12:06 PM
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Consistent Service
Posted by Koji Consulting at
8/9/2008 12:44 PM
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Encouraging the Process
Posted by Koji Consulting at
4/20/2008 8:07 PM
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How Do I Find Out What Employees Want?
Posted by Koji Consulting at
4/20/2008 8:05 PM
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